Design a reverse logistics program for a retail organization

Devise and design a reverse logistics program for a retail organization. You may choose any industry but you must include the following:
· Overview of the organization (purpose, mission, vision, product, service, etc.)
· Current forward supply chain/operational plan (is it effective, needs work, how do they fit into the supply chain)
· How will they benefit from a reverse logistics program (what activities will be included and for what purpose).
· What will the program include? Why?
· What is the cost and benefit to the company?
· How will you implement a reverse logistics program? What steps are needed?
The project must be a minimum of 8 pages excluding the Title Page, Reference Page, and Table of Contents.