HRD 645: Blog Post Chapter 3 & 4

Conversations are a powerful phenomena that can impact teams, cultures and organizational effectiveness. Conversations are the golden threads that keep us connected to others. Human beings have hardwired systems exquisitely designed to let us know where we stand with others. Based on a quick read of a situation, our brains know whether we should operate in a protective mode or be open to sharing, discovery, and influence.

Submission instructions

Using no more than 300 words, write your insights from Chapters 3 and 4 of the Conversational Intelligence Book. Imagine you are sharing your thoughts to your peers in class. 

Written Assignment Criteria

Written materials are expected to reflect students knowledge of the subject as well as the use of critical thinking skills (analysis, interpretation, synthesis, and evaluation). Materials should contain required content, and be of a graduate-level caliber, including correct spelling, punctuation, grammar, and a professional visual presentation.


Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results. Judith E. Glaser PDF