International Cross Cultural Management

1.           While cultural differences are abundant across nations, there are some common human values and principles shared by managers across the globe. GLOBE study results suggest that ethical global leaders share certain common characteristics, such as a strong moral code, integrity, and humanity. Do you agree with this assertion? Why or why not? Is there a difference in the way integrity and morality are perceived and practiced by people from different national cultures? Provide at least two specific practical examples, discuss relevant theories and models, and document the sources of information.

2.           Global managers traditionally have three roles: interpersonal, informational, and decisional.  Explain with examples of how culture influences each of those roles in a multinational American company’s global headquarters based in San Jose, California, assuming that these global headquarters have thousands of employees representing many global cultures.

3.           How does culture impact international negotiations? Name at least three cultural factors that are important in international negotiations and explain why they are important.  Give examples of how those factors could influence the way managers to interact during international negotiations.  Base your answer on what you have read in the main textbook, and from additional sources such as the e-library and the Internet.

4.           Share three cultural values that are important when working and communicating in your own culture, and three taboos or communication blunders that would make you uncomfortable if you experienced them from a member of your team or a team with which you are meeting.  What adjustments would you have to make in your own communication style to successfully communicate with people from another national culture if some of these blunders happen in your presence?

5.           What are three important things you learned about living and working in the United States What surprised you? What didn’t you understand?  What would you like to know more about?  What was different or similar to your country?  What cultural characteristics (use Hofstede dimensions) explain some of those similarities or differences?