Summarize the book, Modern Systems Analysis and Design 9th Edition by Joseph Valacich (Author), Joey George

Your organization has successfully implemented a new order processing system. The system has now entered the maintenance phase and management has asked you to outline methods for gauging the maintenance program’s effectiveness. Provide your management with some key measurement indicators and examples of effectiveness. Course – Information Systems Analysis and Design Book – Modern Systems Analysis and Design 9th Edition by Joseph Valacich (Author), Joey George (Author)